Terms & Conditions

1. The refund period is of 90 days(equivalent to 3 months). The refund period starts from the day when the website is deployed to live servers. The refund period will be open for 7 days after the 90-day period.
2. The client can get his/her money back if he/she is unable to generate atleast $1000 in sales within 3months or 90 days even after properly marketing the products.
3. In case of refunds, the client is required to give back the website and all the assets associated with website including but not limited to images, illustration, and icons. Keeping the copied assets without proper license is illegal.
4. In case of refunds, you may be asked to share details of your marketing campaigns and website reports for sales figures. It’s recommended to keep in contact with our marketing consultant, in this you will get regular help regarding marketing and our team will know that you did market the products properly. The aim of the money-back guarantee is to provide risk free chances for individuals who put effort that’s why if any individual doesn’t invest or invest very little (for ex. someone can unfairly claim refund after spending only $50-$60 on ad campaigns) in marketing his/her products then his/her refund application might be cancelled. If you’re a genuine individual who invest in marketing products and generating traffic to your website then you don’t have to worry, your refund application will be accepted without any delay. The goal of this policy is to keep away frauds who are looking to copy or duplicate our custom made website resell it to other businesses or individuals.
5. Refund can be denied if the clients doesn’t give back the website or has copied the website using any copying methods including but not limited to backups. Note that our team regularly backup the website and it’s data, so you don’t have to worry about losing data.
6. The client should not remove our developers account from his website. Removing our developer’s account will be counted as an attempt to copy the website which may result in refund denial in future. If you want to remove then you can do it after refund period is over i.e 90 + 7 days.
7. The transactions are subject to transaction charges which are charged by 3rd party services. For example if choose to pay 1000USD using wise then the refund will be around 970USD(the actual amount may defer and will depend on the charges at that time).
8. For clients opting for escrow services, a additional non-refundable amount of 2.6% (minimum 50USD) will be charged by the escrow service provider. For ex. If the amount is 1000USD then the additional charge will be 50USD which takes the total amount to 1050USD.
9. Clients who purchased a custom package or addons, there might be some non-refundable charges for features or functionalities provided by 3rd-party services like OTP verification via SMS. Talk to our representative to get a more accurate and up-to-date details.
10. The refund is a choice, it’s not an obligation, meaning if the client is happy with the website or want to try for longer time they can choose to keep it even when the sales numbers are not achieved. Else, they can request a refund within 7 days after the 90-day period via email, DM, or call, after that the refund will not be available. If there is any delay from our side then no problem, all that matters is the day you sent the request.
11. As a fraud prevention measure, the website can only be transferred to the client’s server after the guarantee is fullfilled. If the client want to move it sooner, they will need to sign a document acknowledging that the money-back guarantee won’t apply.

Have any questions or doubts regarding any term or condition? Contact us.